Shipping policy


Our Promise to You

At Forever Truth, we understand the excitement and anticipation that comes with each order. We are committed to delivering your precious jewelry to you in a timely, secure, and blessed manner. Below you will find details regarding our shipping procedures and policies.

Standard Shipping Procedures

  • Processing Time: Orders are typically processed within 1-3 business days. Please note, processing time is separate from the shipping time.
  • Shipping Methods: We offer various shipping methods to meet your needs, including standard, expedited, and priority options.
  • Carrier Information: We partner with reliable carriers to ensure your package is handled with care and arrives safely.

Shipping Costs In The USA

  • Free Shipping: We offer free standard shipping within the USA.

Delivery Timeframes

  • Standard Shipping: Typically, you can expect your order to arrive within 5-7 business days after processing.

International Shipping

  • Availability: We are pleased to offer international shipping to various countries. Shipping rates are calculated based on the weight of your order and the shipping method selected.
  • Customs and Duties: Please be aware that international orders may be subject to customs fees and import duties of the destination country. These charges are the customer’s responsibility.

Tracking Your Order

  • Tracking Information: Once your order is shipped, you will receive an email with tracking information, allowing you to follow your package’s journey to your doorstep.

Shipping Issues

  • Lost Items: In the event that a package is lost in transit, the responsibility falls to the shipping carrier and the customer. We encourage customers to contact the carrier directly to resolve such issues.
  • Damaged Items: In the unlikely event that your order arrives damaged, please contact our customer service immediately for assistance.
  • Address Errors: Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

For any questions regarding our shipping policy or for assistance with your order’s shipping, please contact our customer service team.